How do I request a quote?
For pricing and lead times you can use the “add to quote” feature on the website or contact us
note, we only deliver to the UK
How do I check the availability of a product?
Product availability is displayed on the product details page. If you don’t see the availability, or if you require more units than show as available, contact us
with your request.
How quickly do you deliver?
Most of the hardware is stored in the UK with the next day delivery option available for England, subject to placing an order before 2 PM on a business day.
Can you deliver outside of the UK?
Cloud Appliances is an official United Kingdom Cicso partner, and holds multiple Cisco specialisations and accreditations. As a UK Cisco partner we only ship to UK addresses.
How do I cancel an order?
The order and delivery process is highly automated and orders cannot be cancelled online. If you have placed an order and need to cancel contact us via email or phone immediately — a cancellation fee may be charged, see our terms and conditions
How secure is your site?
Our company specialises in cybersecurity and we hold current number of UK focused security accreditations including: CyberSecurity Plus, ISO 27001 and PCI DSS. This site benefits from multiple layers of protection including web application firewalls, and communication is over an end-to-end encrypted connection supporting the most secure TLS options available including v1.3, AEAD, and TLS_AES_256_GCM_SHA384