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Cisco CON-ECMU-XRA9K67P Software Support Service (SWSS) - Warranty & Support Extension

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Tech Overview

Service Description: CON-ECMU-XRA9K67P is SWSS UPGRADES Cisco ASR 9000 IOS XR Software

Service for: XR-A9K-PX-06.07

Cisco Software Support Service (SWSS) is here to ensure the seamless operation of your software application products and suites under perpetual licensing. It offers fundamental coverage to keep both your systems and your business running smoothly.

With SWSS, you gain round-the-clock access to Cisco's technical experts, 365 days a year. This allows you to harness the full potential of your Cisco software products by taking advantage of software maintenance, minor, and major release updates, ultimately enhancing your business value and return on investment. Explore new features through convenient online support, adoption tools, and community assistance.

To minimise network disruptions and maximise application availability, CON-ECMU-XRA9K67P SWSS is a mandatory commitment for a minimum of 12 months. Unlock additional benefits by opting for multi-year contracts, ensuring your network consistently meets your requirements.

If you have licensed your products through a subscription model, rest assured that basic support coverage is already included with the product licence.

Maximise your software investments with the following key features:

  1. Comprehensive Technical Support: Enjoy continuous access to our Cisco Technical Assistance Centre (TAC) - available 24/7. Our skilled engineers specialise in analysing complex application software and network issues, providing valuable assistance in incident resolution.
  2. Software Updates: Stay up-to-date with entitlements to software application maintenance, minor, and major updates. This ensures your system remains efficient and current.
  3. Online Resources: Utilise our online resources to swiftly address technical challenges, submit requests, monitor case resolutions, and embrace new features.

Benefits of CON-ECMU-XRA9K67P service:

  • Rapid Issue Resolution: Swiftly resolve software-related issues with 24x7 access to the Cisco Technical Assistance Centre (TAC).
  • Enhanced IT Productivity: Empower your IT staff with self-help resources, increasing their knowledge and productivity.
  • Optimal Software Performance: Keep your Cisco software applications up-to-date and performing at peak levels through timely software updates.


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