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BRAND: Cisco

Cisco CON-ROB-MV32HWVH RMA Only - Warranty & Support Extension

MPN: CON-ROB-MV32HWVH
£81.52
£97.82 Incl. VAT
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Description
Tech Overview

Service Description: CON-ROB-MV32HWVH is RMA ONLY 8X5XNBD 360 degree MV32 Mini Dome Camera With 25

 CON-ROB-MV32HWVH is an optional hardware replacement service exclusively for current Cisco Meraki customers holding active subscription licences that encompass technical support services.

In applicable regions, Cisco offers Advance Replacement for qualifying hardware. Opt for the RMA Only choice to enjoy full unit replacement along with the option for onsite resources. It's essential to note that this service does not grant you access to any extra service components, as those are provided exclusively through the mandatory TAC entitled subscription. The RMA Only option is exclusively accessible for purchase when an existing subscription is already in effect.

RMA Service Levels:

24x7x2 24x7x4 8x5x4 8x7xNext Calendar Day 8x5xNext Business Day
Hardware Service Options HW Only Onsite HW Only Onsite HW Only Onsite HW Only Onsite HW Only Onsite
Advance Replacement of HW Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
RMA Service Level 2HR 2HR 4HR 4HR 4HR 4HR NCD NCD NBD NBD
RMA Installation Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech
Services Availability 7 days a week 24 hours per day Business Days Business Hours 7 days a week Business Hours Business Days Business Hours
Includes Local Observed Holidays Yes No Yes No

 

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