Cisco and Meraki Authorised Partner

Cisco Meraki CON-ROB-MR42EH2W RMA Only Service - Warranty & Support Extension

Brand: Cisco Meraki MPN: CON-ROB-MR42EH2W
Available on request
RMA ONLY 8X5XNBD Meraki MR42E Cloud Managed Indoor AP with E.

Price on request

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Description
Tech overview

Service Description: CON-ROB-MR42EH2W is RMA ONLY 8X5XNBD Meraki MR42E Cloud Managed Indoor AP with E.

Service for: Meraki MR42E Cloud Managed Indoor AP with E

CON-ROB-MR42EH2W is an optional hardware replacement service exclusively for current Cisco Meraki customers holding active subscription licences that encompass technical support services.

In applicable regions, Cisco offers Advance Replacement for qualifying hardware. Opt for the RMA Only choice to enjoy full unit replacement along with the option for onsite resources. It’s essential to note that this service does not grant you access to any extra service components, as those are provided exclusively through the mandatory TAC entitled subscription. The RMA Only option is exclusively accessible for purchase when an existing subscription is already in effect.

RMA Service Levels:

24x7x2 24x7x4 8x5x4 8x7xNext Calendar Day 8x5xNext Business Day
Hardware Service Options HW Only Onsite HW Only Onsite HW Only Onsite HW Only Onsite HW Only Onsite
Advance Replacement of HW Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
RMA Service Level 2HR 2HR 4HR 4HR 4HR 4HR NCD NCD NBD NBD
RMA Installation Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech Self Cisco Tech
Services Availability 7 days a week 24 hours per day Business Days Business Hours 7 days a week Business Hours Business Days Business Hours
Includes Local Observed Holidays Yes No Yes No

 

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