Cisco CON-ECMU-ACVO50 - Cisco Software Support Service

Cisco Part Number: CON‑ECMU‑ACVO50 - Cisco Software Support Services for L-AC-VPNO-50=

Cisco CON‑ECMU‑ACVO50 – SMARTnet Software Support Service (SWSS) for AnyConnect VPN – 50 Users

The Cisco CON‑ECMU‑ACVO50 is a one-year SMARTnet Software Support Service (SWSS) tailored for the Cisco AnyConnect VPN with 50 simultaneous user connections. This comprehensive support package ensures continuous access to Cisco's technical expertise, software maintenance, updates, and proactive support to maximise your AnyConnect deployment’s uptime and performance.

• 24×7 Technical Assistance Centre (TAC): Around-the-clock phone, email, and web access to Cisco TAC engineers to resolve software issues swiftly and effectively.
• Software Maintenance & Updates: Entitlement to both minor and major release updates, including critical patches and version upgrades, keeping your system secure and current.
• Online Support Resources: Access Cisco’s knowledge base, case management tools, adoption guides, and community forums for self-help and enhanced visibility.
• Predictable Costs: Fixed 12‑month subscription ensures budget stability and service continuity—multi‑year options available for extended protection.
• Faster ROI: Helps your IT team leverage the full features of AnyConnect with reduced troubleshooting time and proactive guidance.
• Mandatory for Perpetual Licenses: Required for maintaining support and update entitlements on any perpetual AnyConnect VPN license.

Why choose CON‑ECMU‑ACVO50? This SWSS package is essential for organisations relying on AnyConnect VPN for remote access. It strengthens your cybersecurity posture, ensures network stability, and offers peace of mind with direct Cisco support.

Who it's for: Midsize to large enterprises, MSPs, and IT teams managing remote-work VPNs who require guaranteed availability, timely updates, and expert-level assistance.

Activation: Order the CON‑ECMU‑ACVO50 SKU, associate it with your existing L‑AC‑VPNO‑50= license in Cisco Smart Licensing, and maintain SWSS coverage over the full term.