Cisco CON-SNTP-C9300L2E Smart Net Total Care - Warranty & Support Extension

Service Description: CON-SNTP-C9300L2E is a Cisco BAS 24X7X4 Catalyst 9300L 24p PoE, Network Essentials ,4x1G

Service for: C9300L-24P-4G-E

Cisco CON-SNTP-C9300L2E – Smart Net Total Care 24x7x4 Support Service

The Cisco CON-SNTP-C9300L2E is a Cisco Smart Net Total Care (SNTC) support service designed for the Cisco Catalyst C9300L-24P-4G-E network switch. It provides enhanced technical support and hardware replacement coverage to help organisations maintain network availability and minimise disruption to business-critical operations.

With 24-hour, seven-day-a-week coverage and a four-hour hardware replacement target, this service is suitable for businesses that depend on reliable network connectivity and require responsive support outside standard business hours. It helps IT teams address hardware faults efficiently while maintaining access to Cisco technical expertise and software resources.

Key Features and Benefits

• 24x7 technical support: Access Cisco support services around the clock, including weekends and public holidays, subject to the applicable service terms.
• Four-hour hardware replacement: Provides a target replacement response within four hours following fault diagnosis and approval, subject to Cisco service conditions and geographical availability.
• Cisco Technical Assistance Centre (TAC): Access technical expertise to help diagnose hardware and software issues and resolve network problems.
• Hardware replacement coverage: Supports replacement of eligible faulty hardware components to help reduce network downtime.
• Software support and updates: Provides access to eligible software updates and maintenance releases covered by the support agreement.
• Knowledge resources: Access to Cisco's online technical documentation and support resources.
• Business continuity: Helps organisations maintain dependable network operations and reduce the impact of unexpected equipment failures.

Compatible Equipment

This support service is associated with the following Cisco switch model:

• Cisco Catalyst C9300L-24P-4G-E – a 24-port Gigabit Ethernet PoE+ switch with four 1 Gigabit Ethernet uplinks and Network Essentials software.

Ideal Applications

The Cisco CON-SNTP-C9300L2E is suitable for enterprise networks, branch offices and business environments where continuous connectivity is essential. It offers additional reassurance for IT departments that need responsive hardware support and access to Cisco technical assistance.

Product Specifications

• Manufacturer: Cisco
• Part Number: CON-SNTP-C9300L2E
• Service Type: Smart Net Total Care extended support
• Support Coverage: 24 hours a day, 7 days a week
• Hardware Replacement Target: 4 hours, subject to service terms
• Supported Product: Cisco Catalyst C9300L-24P-4G-E

Choose Cisco CON-SNTP-C9300L2E to strengthen your network support arrangements with round-the-clock assistance and responsive hardware replacement coverage for your compatible Catalyst 9300L switch.