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BRAND: Cisco MPN: CON-L1NBD-C935048H

Cisco CON-L1NBD-C935048H - Customer Experience Level 1 Service

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Description
Tech Overview

Cisco Part Number: CON-L1NBD-C935048H is a CX LEVEL 1 ENH 8X5XNBD Cisco C9350 48-port 10G-mGig with 90W UP

Service for: C9350-48HX

Cisco CON-L1NBD-C935048H Service Agreement

The Cisco CON-L1NBD-C935048H is an extended Smart Net Total Care and Customer Experience (CX) support service designed for the Cisco Catalyst C9350-48P 48-Port 10G-mGig with 90W UPoE Switch.
The service provides reliable technical assistance, rapid hardware replacement, and continuous software maintenance to help maximize network uptime and operational efficiency.

Key Service Features

  • Service Level: Cisco CX Level 1 / Smart Net Total Care
  • Coverage Window: 8x5 business-hours support
  • Hardware Replacement: Next Business Day (NBD) replacement service
  • Technical Support: Direct access to Cisco Technical Assistance Center (TAC)
  • Software Maintenance: Ongoing access to software updates, firmware upgrades, patches, and security fixes

Supported Hardware

  • Supported Device: Cisco Catalyst 9350 48-Port (10G mGig with 90W UPOE+)
This service contract is critical for maintaining operational efficiency, reducing downtime, and ensuring rapid recovery in the event of hardware issues—making it a valuable addition for businesses relying on Cisco Catalyst 9350 infrastructure.

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