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BRAND: Cisco MPN: CON-L1NBD-C935048H

Cisco CON-L1NBD-C935048H - Customer Experience Level 1 Service

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Description
Tech Overview
Our Services

Cisco Part Number: CON-L1NBD-C935048H is a CX LEVEL 1 8X5XNBD Cisco Catalyst 8500 Series 4x SFP+ and 8

Service for: C9350-48HX

The Cisco CON-L1NBD-C935048H is an extended Smart Net Total Care service agreement designed for the Cisco Catalyst 9350 48-port switch. It delivers reliable technical support, rapid hardware replacement, and ongoing software maintenance to help ensure network continuity and performance.

Service Overview

  • Service Type: Smart Net Total Care (extended support agreement)
  • Support Coverage: 8x5 (business hours)
  • Hardware Replacement: Next Business Day (NBD)
  • Supported Device: Cisco Catalyst 9350 48-Port (10G mGig with 90W UPOE+)

Key Features

  • Cisco TAC Access: Direct support from Cisco Technical Assistance Center for troubleshooting and issue resolution.
  • Fast Hardware Replacement: Next-business-day delivery minimizes disruption in case of device failure.
  • Software & Firmware Updates: Ongoing access to updates, patches, and security fixes.
  • Technical Support: Phone and online support during business hours.

This service contract is critical for maintaining operational efficiency, reducing downtime, and ensuring rapid recovery in the event of hardware issues—making it a valuable addition for businesses relying on Cisco Catalyst 9350 infrastructure.

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