Cisco CON-L1NBD-CW98ICFG - Warranty and Support service

Cisco CON-L1NBD-CW98ICFG Service Contract

The Cisco CON-L1NBD-CW98ICFG is a 1-year Cisco Customer Experience (CX) Level 1 support service designed for the Cisco Catalyst 9174I (CW9174I) Wireless Access Point. It ensures reliable operation through technical assistance and next-business-day hardware replacement, helping maintain uptime in high-density Wi-Fi 7 environments.

Service Overview

• Service Level: Cisco CX Level 1
• Support Hours: 8x5 (business hours, weekdays)
• Hardware Replacement: Next Business Day (NBD)
• Contract Duration: 1 Year
• Supported Device: Cisco Catalyst 9174I Series
• Associated Product: Cisco CW9174I Access Point

Supported Hardware Highlights

Wi-Fi 7 with internal omnidirectional antenna for moderate to high-density deployments

• 2x2:2 MU-MIMO (2.4 GHz), 4x4:4 MU-MIMO (5 GHz and 6 GHz) or 4x4:4 MIMO (2.4 GHz and 5 GHz)
• Integrated Bluetooth Low Energy®/IoT and dedicated scan radio
• 5 Gbps multigigabit Ethernet, USB

Business Value

This support contract is ideal for organizations deploying the Catalyst 9174I in mission-critical scenarios such as high-density wireless networks and IoT environments. It delivers fast issue resolution, minimized downtime, and direct access to Cisco technical expertise—ensuring consistent performance and operational continuity.