Cisco CON-L1NBD-MX68WHW - Warranty and Support service

Cisco CON-L1NBD-MX68WHW Support Service

The CON-L1NBD-MX68WHW is a Cisco CX Success Tracks Level 1 extended service agreement designed for the
Meraki MX68W-HW.
This support contract enhances standard warranty coverage by providing rapid hardware replacement, expert technical assistance, and proactive lifecycle management tools to help reduce network downtime.

Service Highlights

• Next Business Day Hardware Replacement:
  Advanced replacement service delivers a replacement unit by the next business day after a confirmed hardware failure.
• 24x7 Technical Assistance:
  Access to Cisco’s global technical support engineers for troubleshooting and issue resolution.
• CX Cloud Access:
  Includes digital tools for centralized asset visibility, lifecycle tracking, analytics, and guided learning resources.
• Coverage Schedule:
  Standard hardware support operates on an 8x5xNBD basis, while critical technical support remains available 24 hours a day.
• Supported Device:
  Cisco Catalyst CW9164I-MR wireless access point.