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BRAND: Cisco MPN: CON-L1NBD-MX68WHW

Cisco CON-L1NBD-MX68WHW - Warranty and Support service

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Description
Tech Overview
Our Services

Cisco Part Number: CON-L1NBD-MX68WHW is a CX LEVEL 1 ENH 8X5XNBD Catalyst 9164I AP W

Service for: MX68W-HW

Cisco CON-L1NBD-MX68WHW Support Service

The CON-L1NBD-MX68WHW is a Cisco CX Success Tracks Level 1 extended service agreement designed for the
Meraki MX68W-HW.
This support contract enhances standard warranty coverage by providing rapid hardware replacement, expert technical assistance, and proactive lifecycle management tools to help reduce network downtime.

Service Highlights

  • Next Business Day Hardware Replacement:
    Advanced replacement service delivers a replacement unit by the next business day after a confirmed hardware failure.
  • 24x7 Technical Assistance:
    Access to Cisco’s global technical support engineers for troubleshooting and issue resolution.
  • CX Cloud Access:
    Includes digital tools for centralized asset visibility, lifecycle tracking, analytics, and guided learning resources.
  • Coverage Schedule:
    Standard hardware support operates on an 8x5xNBD basis, while critical technical support remains available 24 hours a day.
  • Supported Device:
    Cisco Catalyst CW9164I-MR wireless access point.

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